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Heather L Todd

  • Studies in organizational communications and psychology in Boston, USA
  • Professional experience in investor relations strategies for international venture capital companies
  • Organizational development and intercultural skills for international life science and IT start-ups
  • Development of change projects and staff analysis, development and coaching at SMEs and high-growth companies
  • Additional training in NLP with Robert Dilts (California, USA) and in linguistic systems (Zurich, Switzerland)
  • 2002 – 2007: Consultant and facilitator at SHS Business Consultants
  • Since 2008: Senior Executive at Munich Leadership Group

Focus of consulting and training work

  • Intercultural skills training and model development (German/American focus)
  • Staff development programs for SMEs and major enterprises: surveys, analysis and implementation
  • Executive coaching in communication techniques, effective management and MBO systems
  • Analyzing intercultural business processes and supporting change processes; developing employee motivation programs
  • Designing organizational communication models

Some Lessons Learned

  • The best way to understand your own culture is to move away from it.
  • To succeed in intercultural relationships, you have to do more than simply understand differences: you must also respect them.
  • If you want people to follow you, you must first be willing to follow them.
  • The most important management skill of all is the ability to listen – truly listen.
  • The most open communication in an organization takes place in front of the coffee machine.
  • Motivation is a very personal matter.

E-mail: todd@munichleadership.com