Studies in economics and business administration in Bochum and Rendsburg, Germany
Specialized in accounting, financial controlling and taxation
Additional training in transactional analysis and NLP
Certified Total Quality Trainer
Professional experience at Commerzbank AG and Vaillant Group
Partner and facilitator at SHS Business Consultants in Munich since 2001
Focus of consulting and training work:
Optimizing process chains and internal customer/supplier relationships
Conducting self-assessment training as part of comprehensive quality improvement programs
Conducting training seminars on mission statement development, leadership, communication, team work, problem solving, process optimization, statistical process control and benchmarking
Designing and managing comprehensive TQM training programs for SMEs and major enterprises
Things I consider important:
A flexible and creative approach to achieving defined goals
The desire and curiosity to learn new things
The ability to work with employees in all units of a company and on all hierarchical levels
Activating the energy needed to ensure project success
Humor
My message: Everything you really need to know to be successful as a manager or as a team member you can learn from soccer.