Time and time again, our experience has shown that managers and employees develop the strongest desire to perform when they have a clear sense of where they currently stand and in what direction they are headed. This can best be achieved through a professional culture of feedback and agreement, which, in one-on-one situations between superiors and employees, is frequently the starting point for an all-around trusting and constructive working relationship.
 
Whether through management by objectives, management by results, employee evaluations, service catalogs or balanced scorecards: target agreement and evaluation systems are the most important and successful, yet at the same most fragile and error-prone management tools ever created. These systems must be perfectly tailored to the company's needs and implemented in careful alignment with the target culture.
 
Combined wisely, these tools can form the basis for potential assessments and flexible compensation systems. We have extensive experience in designing, introducing and implementing these tools in industry and service enterprises and public organizations.

Here is just one example of the client specifications for a project we supported:
 
We want to:
» Continuously improve corporate productivity by measuring, activating and fully utilizing employee potential.
» Promote corporate objectives by clearly defining performance expectations through realistic and coordinated target agreements.
» Give employees a clear sense of direction by providing structured feedback and identifying their current position in terms of performance and conduct.
» Practice genuine delegation where know-how, ability, willingness and permission perfectly match the task at hand.
» Further motivate our employees by offering them attractive prospects for the future and a better management culture.
» Utilize discussions for agreeing on objectives to provide both company and staff with key information about staff potential and its continued development.
» Utilize discussions for agreeing on objectives as the foundation for establishing market- and performance-based compensation salaries.
 
Target agreement systems are one of our core areas of expertise. We look forward to discussing this topic with you in greater detail.